Returns & Exchanges
At Posers Hollywood, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery provided they are in original, unworn condition.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging with all tags attached, including a copy of your packing slip or the return authorization form.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or use your preferred shipping method.
- 4.Quality Check and Refund
Once our Hollywood warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days.