Frequently Asked Questions
Everything you need to know about your Posers Hollywood shopping experience.
Where is my order shipping from?
All orders are processed and shipped directly from our iconic storefront located on Melrose Avenue in Hollywood, California.
What is your return policy for footwear and apparel?
We accept returns on unworn items with original tags attached within 30 days of purchase. Please note that certain limited-edition releases may be final sale.
Do you offer international shipping?
Yes, we ship our curated collection of British and underground fashion worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
How do I know what size to order?
Since we carry various heritage brands like Dr. Martens and Underground, sizing can vary. We provide a detailed size guide on each product page to help you find the perfect fit.
Can I track my delivery?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout.